Version 2026-10-01

Privacy notice

FYRO connects customers with workers and societies. This page says what we collect, why, who can see it, and what you can do about it. It is written to be read, not to be skipped.

01 / What we collect

Your name, phone number and password (stored only as a hash). For workers: skills, service area, availability, identity documents, and payout details you choose to add. For bookings: pickup and drop addresses, messages in the booking chat, ratings, and payment records.

02 / Why we use it

Four purposes are needed to run the service: checking identity, matching and location, payments, and welfare administration. One is optional: product analytics without your name. You agree to these when you sign up and can change the optional one any time from your profile.

03 / Location

We ask for your device location only when you tap a button that needs it, such as using your current location as the pickup. Workers share live location only while on a job or when they choose to be visible.

04 / Identity documents

Documents are stored in private storage and opened only through short-lived links for you, the admins, and managers who review KYC. Please upload only a masked Aadhaar; if a full number is ever captured, only the last four digits are kept.

05 / Who can see it

The other party in a booking sees the name, rating and live location needed for that job. Your society leader and district federation see work and welfare records for their members. Payment providers process payments. We do not sell your data.

06 / How long we keep it

Retention periods for KYC documents, chats and location history have not been confirmed yet and will be published here. Until then, nothing is deleted automatically except when you delete your account.

07 / What you can do

From your profile you can see your consent, withdraw the optional one, download a copy of your data, and delete your account. Deleting is blocked only while a booking or payout is still open.

08 / Grievance officer

The grievance officer's name, email and phone have not been published yet. They will appear here before public launch.

09 / Changes

If this notice changes in a way that matters, its version changes and you are asked to agree again.